My featured system is the XN120 Telephone System from NEC... "For too long, the most powerful and innovative telephone systems have only been within the reach of large corporations. With the new XN120 this is no longer the case. Designed to satisfy the growing needs of small and medium businesses, this is a professional, flexible and easy to use voice communication system at a price that makes perfect sense.

Features of the XN120

XN120 is the latest version of NEC communications systems that have evolved since the 1970s. It incorporates the most important features that SME users over the years have taken for granted. XN120 will connect to the public phone network whether it be traditional such as analogue or ISDN lines or leading edge such as IP. XN120's "future proofed" design ensures that it will also connect to any planned services such as the new BT IP network. The flexibility of XN120 also means that you can connect any type of phone devices.

Existing equipment such as modems, wireless DECT phones and answering machines can easily be plugged into this hybrid telephone system, making the most of your current investment and ensuring a seamless transition for customers and staff. It cannot be made it simpler than that. Let the XN120 give you peace of mind. You can then get back to running your business, not worrying about your phone system. XN120 has the features that give you real business benefits. For instance, if you're on one call and need to answer another, just press one button to put the original call On Hold and take the new one. Dialling out is made easy too with features like Abbreviated Dialling and Last 10-number Redial saving you time on the most important calls. Or using CTI (Computer Telephony) use your mouse for point and click dialling from your PC. Our Call Centre features give you "large corporate" benefits at an SME price. XN120 can distribute calls evenly to assigned staff or in a priority order. If one group member is busy, the call forwards to the next group member. If staff are busy you can queue callers and play holding messages."

Account/Client/Project Codes - 2000 Account Codes - Forced / Verified (1000) Automatic Operator Automatic Day/Night Service (8 Levels) Battery Backup Camp On/Callback Call cost logging Call Centre Features Call Forwarding - Busy/ Answer Call Forwarding - To external number Call Forwarding with Follow Me Call Forwarding from Doorphone Call Park - 64 Locations Call Queueing - Extension / Operator Conference (16 ccts standard) Conversation Record Computer Integration (CTI) DDI Call Routing DISA (16 channel voice response unit) Doorbell/Doorphone/Door Lock Dual Colour LED on Phones Email Fault Reporting Ethernet/LAN Port Hybrid Extension Ports Intercom Call - Voice Activated answer IP Trunks & Extensions Manager Intrude (Barge In) Missed Call Indication Music on Hold (Int/Ext) Online Programming Paging - Internal/external Park and Page Personal Messaging Phone Lock (Access Code) Queue Messaging Redial Room Monitor Secretary Features Silent Monitor Telephone Directory -2000 names Trunk to Trunk Transfer Virtual/Phantom Extensions - 50 Voice Mail - Integrated or third party

CTI - Linking your phone system to your computer

VoIP - Using ADSL/DSL broadband or your computer/internet network to carry your long distance voice calls

IP Telephony - Converged voice and data networks are here today. Connect your phones directly to your computer network.

WLAN - Wi-Fi will present a more flexible alternative to simple DECT phones. Use your PDA or computer as your mobile phone linking both to your emails and your phone system.