Owning your own Telephone System in essence means your hosting your own telephone system. We recommend you consider the following...
Ericsson LG Ipecs ...click find out more
NEC SV9100 ... click find out more
In some cases a Hosted Telephone System can be the right fit, particularly in the case for small, start up businesses. We are Direct Partners with Ericsson-LG providing an Industry Leading
IPECS Comms in Cloud Hosted Solution...click to find out more
We can also explore utilising your existing equipment whether that's a repair, an expansion, or a relocation. Many legacy systems are still serviceable, and dependent on what you are trying to achieve we might be able to save you money whilst still meeting your objectives by looking at the feasibility of retaining what you have.
To give our customers complete peace of mind and to ensure a smooth switch over to the new telephone system it is absolutely crucial that every installation, small or large, is fully project managed from start to finish… and that’s precisely what we do. Project management (pre-install and post install) is very detailed and a Vibe Telecom representative can advise you as to exactly what is covered and how your mind can be completely put at ease
To safeguard a smooth switch over to a new telephone system it’s absolutely vital that the staff know how to both use and get the best from the new phones. That’s exactly why included with every installation, small or large, Vibe Telecom provides full, tailored and site specific training, including “train a trainer” so that you always have your own on site trainer(s) at hand. Training can be pre-install or post install, and in some cases both
Auto Attendant / Voicemail - Ideal for routing inbound call traffic to the best destinations as well as reducing missed or dropped calls usually resulting in increased efficiency, better caller satisfaction, and a rise in orders
On Hold Marketing - Make more money through increased orders by advertising additional products and service and / or current offers, to any callers that are on hold on the telephone system. The On Hold Marketing page has more information
CTI - integration of your telephone and computer systems
Call Recording - vital for some businesses and worth considering for others.
VoIP - VoIP, or voice over ip, is a ideal for multi sites and home workers. We have vast experience in getting businesses set up and using VoIP phone systems, often saving money in the process.