TELEPHONE SYSTEMS

We supply, install and maintain office telephone systems for businesses in any industry throughout the South West of England, whether they are small, large, or multi-site , and catering for on-site, home or mobile workers. 

Contact us today to find out what our phone solutions can do for your business.

On Premise Telephone Systems

Owning your own Telephone System in essence means your hosting your own telephone system. We strongly recommend the NEC SV9100 ...find out more

Hosted Telephone Systems

In some cases a Hosted Telephone System can be the right fit, particularly in the case for small, start up businesses. 

Existing Telephone Systems

We can also explore utilising your existing equipment whether that's a repair, an expansion, or a relocation. Many legacy systems are still serviceable, and dependent on what you are trying to achieve we might be able to save you money whilst still meeting your objectives by looking at the feasibility of retaining what you have. 

What's the better fit, Hosted or On Premises? you might find this useful

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0800 999 3668

All Part of The Service

Project Management 

To give our customers complete peace of mind and to ensure a smooth switch over to the new telephone system it is absolutely crucial that every installation, small or large, is fully project managed from start to finish… and that’s precisely what we do. Project management (pre-install and post install) is very detailed and a Vibe Telecom representative can advise you as to exactly what is covered and how your mind can be completely put at ease

End user training

To safeguard a smooth switch over to a new telephone system it’s absolutely vital that the staff know how to both use and get the best from the new phones. That’s exactly why included with every installation, small or large, Vibe Telecom provides full, tailored and site specific training, including “train a trainer” so that you always have your own on site trainer(s) at hand. Training can be pre-install or post install, and in some cases both

Useful Additions

Auto Attendant / Voicemail - Ideal for routing inbound call traffic to the best destinations as well as reducing missed or dropped calls usually resulting in increased efficiency, better caller satisfaction, and a rise in orders

On Hold Marketing -  Make more money through increased orders by advertising additional products and service and / or current offers, to any callers that are on hold on the telephone system. The On Hold Marketing page has more information

CTI - integration of your telephone and computer systems

Call Recording - vital for some businesses and worth considering for others.

VoIP - VoIP, or voice over ip, is a ideal for multi sites and home workers. We have vast experience in getting businesses set up and using VoIP phone systems, often saving money in the process.

GET IN TOUCH

0800 999 3668

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